Edited by: Jennifer Herseim

Every IEP team will encounter disagreements. Whether disagreements end in due process depends heavily on the rapport your staff builds with parents. Here is the ideal training tool to help new and veteran IEP team members and leaders develop crucial “soft skills” to facilitate communication, cultivate positive relationships and resolve conflict.

With guidance from a corps of experts, your team members will make every IEP meeting more effective and productive by learning techniques to:

• Devise agendas that will capture parents’ concerns
• Handle sensitive issues such as custody and parental conflict
• Deliver tough news with equal parts positivity and reality
• Avoid words that can lead parents to claim predetermination
• And more!

Plus, real-life legal cases show your teams how to handle likely scenarios, complete with guidance and IDEA compliance tips.